Privacy Policy – Ibasho
Last updated: 21st Nov 2025
Ibasho ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Fall Risk Calculator, or engage with our services related to aging-in-place home transformations.
1. Information We Collect
We may collect the following information:
a. Personal Information (provided by you)
- Name, email address, phone number
- Age, gender, medical condition (only if voluntarily provided in tools such as the Fall Risk Calculator)
- Details about your home layout or safety conditions
- Any queries submitted through forms
b. Non-Personal Information
- Browser type, device type, IP address
- Pages you visit and interactions on the website
- Anonymous analytics data
c. Tool-Specific Data
For the Fall Risk Calculator, we may collect:
- Age, gender, mobility and health condition, vision issues
- Living environment details
- Prior fall history
- Emergency help availability
No medical diagnosis or treatment information is collected.
2. How We Use Your Information
We use the collected information to:
- Provide personalized fall-risk insights
- Suggest home transformation improvements
- Respond to queries and service requests
- Improve our products, tools, and website
- Send important updates or educational content (only with consent)
We do not sell your personal data.
3. Sharing of Information
We may share data only with:
- Trusted partners assisting in design assessments or home audits
- Service providers (IT, analytics, customer support)
All partners follow strict confidentiality obligations.
We do not share your data with advertisers.
4. Data Security
We use industry-standard security protocols to protect your data from unauthorized access or misuse.
5. Your Rights
You may request to:
- Access your data
- Correct or update your data
- Delete your personal information
To request, please email:safehome@ibasholiving.com
6. Children’s Privacy
Our website is not intended for children under 18.
7. Changes to This Policy
We may update the policy periodically. The latest version will always be posted here.